Excellent customer service is the foundation of any business and is critical in the tourism and hospitality industry. That’s why Yakima Valley Tourism is embarking on a new program to enhance the guest experience.

Community Connection Professionals Task Force members share their insights on the top trends in visitor services and destination development, spanning destinations from Medellin, Colombia, to Tualatin Valley, Oregon, USA. 

Anaheim, CA (September 6, 2024) – Visit Anaheim, the official sales and marketing organization for Anaheim, is proud to announce that Jeannie K. Kim, Associate Director of Sales for the Embassy Suites by Hilton Anaheim South, has been awarded the 2024 TAI International “CTA of the Year” Star Award.

Locals can make a lasting impression on those visiting a travel destination. Greenville welcomes around 7 million tourists every year. Often, the only people visitors will interact with are frontline hospitality workers such as hotel desk attendants and restaurant workers. A new program offered by VisitGreenvilleSC helps turn locals into ambassadors for Greenville.

Local Quad Cities TV station spotlights the Quad Cities CTA Program with Program Manager, Brittany Wells, CTA.

https://www.youtube.com/watch?v=JPpZYf1s66w