DESIGNED
The curriculum is grounded in adult learning theory, designed with solid learning objectives that uphold program integrity.
CERTIFICATION
Certification is delivered through successful completion of pre-class reading assignments (approx. 200 pages), exercises, and classroom participation, followed by an open-book exam.
MODULES
The learning material covers the important elements of tourism, regional attributes/attractions, resources, and a customer service refresher in four, in-depth modules.