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CTA In The News

Articles & Press Releases

Discover The Palm Beaches Launches Certified Tourism Ambassador Program

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Discover The Palm Beaches Launches Certified Tourism Ambassador Program

Discover The Palm Beaches (DTPB) has launched a Certified Tourism Ambassador (CTA) program for the community and tourism partners. 

New program will enhance experience for Yakima Valley visitors

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New program will enhance experience for Yakima Valley visitors

Excellent customer service is the foundation of any business and is critical in the tourism and hospitality industry. That’s why Yakima Valley Tourism is embarking on a new program to enhance the guest experience.

5 Emerging Trends in the World of Visitor Services

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5 Emerging Trends in the World of Visitor Services

Community Connection Professionals Task Force members share their insights on the top trends in visitor services and destination development, spanning destinations from Medellin, Colombia, to Tualatin Valley, Oregon, USA. 

VISIT ANAHEIM’S CERTIFIED TOURISM AMBASSADOR PROGRAM AWARDED “INTERNATIONAL CTA OF THE YEAR”

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VISIT ANAHEIM’S CERTIFIED TOURISM AMBASSADOR PROGRAM AWARDED “INTERNATIONAL CTA OF THE YEAR”

Anaheim, CA (September 6, 2024) – Visit Anaheim, the official sales and marketing organization for Anaheim, is proud to announce that Jeannie K. Kim, Associate Director of Sales for the Embassy Suites by Hilton Anaheim South, has been awarded the 2024 TAI International “CTA of the Year” Star Award.

VisitGreenvilleSC program creates tourism ambassadors for Greenville

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VisitGreenvilleSC program creates tourism ambassadors for Greenville

Locals can make a lasting impression on those visiting a travel destination. Greenville welcomes around 7 million tourists every year. Often, the only people visitors will interact with are frontline hospitality workers such as hotel desk attendants and restaurant workers. A new program offered by VisitGreenvilleSC helps turn locals into ambassadors for Greenville.

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